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About Us

commitment

Wide Plank Hardwood ensures that its hardwood flooring products are manufactured in accordance with industry standards.

Wide Plank Hardwood monitors its hardwood flooring through every step of manufacturing through strict and rigirous quality control, guaranteeing quality and consistency in our hardwood flooring products.

Wide Plank Hardwood warrants, to the purchaser, against any manufacturing defects cause by improper milling and grading of flooring products. Damages due to improper transportation, storage, or any other cause are not covered. Product quality variation below the industry standard of 5% is considered not a factory defect.

Wide Plank Hardwood will decline any responsibility for situations associated with improper installation or job site conditions. Prior to installation, the installer must determine that job site considitions meet or exceed standards set by the industry for proper installation.

Wide Plank Hardwood liability is limited to repairing or replacing, at the discretion of Wide Plank Hardwood. the material in excess of 5% only, excluding all other costs, such as transportation, storage, installation, etc.

Wide Plank Hardwood highly reccomends that the installer and owner should work together for final inspection of grade and finish. Pieces considered imperfect by the installer or owner should be used in hidden areas or closets, cut off, or held out of the order. Any doubtful piece should not be used. Please note, the Wide Plank Hardwood Ltd. flooring warranty does not cover repair or replacement for defects visible prior to installation.

Wide Plank Hardwood accepts the use of putty, stain and/or filler for the enhancement of the flooring as normal.

Wide Plank Hardwood strives to work environmentally consciously with sustainability in mind. Consequently, Wide Plank Hardwood is LEEDS certified. Our Eastern North American species are selectively logged, therefore protecting the existing ecosystem. Our Eukula hardwax oil finish is environmentally friendly, non-toxic, and tests show that oil finished floors last longer, therefore using less of the Earth's precious resources. Wide Plank Hardwood Ltd. continues to research into sustainable methods of manufacturing sustainable flooring.

Wide Plank Hardwood strives to be social and ethically conscious. One of the reasons that all of our hardwood flooring products are fully made in Canada. All employess are required to meet strict safety standards.

Wide Plank Hardwood flooring products are proudly manufactured in Chilliwack, British Columbia, Canada.

 

Interesting article about formaldehyde in Chinese flooring:

http://hardwoodfloorsmag.com/editors/blog/default.aspx?id=2109&topic=HW600